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FAQs

Are all shoes authentic? 

All shoes are guaranteed to be 100% authentic. We do not sell, accept, or otherwise deal with fakes or factory variants. Buy with confidence as all shoes offered for sale are thoroughly inspected by our knowledgeable staff for condition and authenticity.

Do you buy shoes?

Yes, we offer QUICK CASH aka DIRECT PURCHASE. We will buy your shoes directly from you for a REASONABLE price. Please call us at (704)910-1366 or email us at info@r3bound.com with items for sale and we will offer you a quote. We also offer consignment options if you're looking for a greater value.

NON LOCALS(anyone who ships) - we DO NOT pay for shoes until shoes are received at our shop and inspected for condition and authenticity. After inspection is done you will be paid via paypal gift or have the option of a mailed check for $10 within 48 hours excluding Holidays/Weekends. 

To receive a full quote all shoes must come with original box & accessories and must not have factory issues/blemishes/damaged box, etc. Shoes also must be shipped within 48 hours of quote to be honored or else it can change up or down depending on the market. 

Do you trade shoes?

Yes, we trade if the offer is reasonable. When trading, we need to BENEFIT or we'd rather make a sale. 

Are all shoes wearable?

Shoes over 7 years old are not guaranteed suitable for wear. Wear at your own risk. 

What is consignment?

Consignment is the process of us selling a shoe for a client. The shoes are inspected for condition and authenticated by our staff. All shoes are in our possession and located in our shop.  Once sold the client receives a payment for the sale. 

What forms of payment do you accept? 

We gladly accept Visa, MasterCard, American Express, Discover and PayPal.

Do I have to pay sales tax? 

Only NC residents are required to pay sales tax.

What is your return policy? 

All sales are final. No refunds, no exchanges unless wrong item is sent.

How long does it take for items to arrive? 

All orders are shipped within 24-48 hours of order being place excluding weekends. All items are shipped via USPS Priority Mail and arrive within 3 to 5 days of payment being received. International orders are shipped USPS Express Mail.

Do you ship international? 

Only to Canada and the UK.

How much does shipping cost? 

Shipping is $18 per an item and $15 for each additional. In some cases the cost might be slightly higher due to size and weight of original packaging. In addition, we will not ship to an UNCONFIRMED ADDRESS, so please make sure your address is confirmed or a refund will be given. (same as credit card billing address). Shipping starts at $30 for International Orders and goes up based on size and weight or order. These rates DO NOT apply to EBAY. 

Do I get a tracking number? 

Yes, the email address used via Pay Pal or credit card will automatically get sent a tracking number after your product has been processed for mailing.

Do you have a physical store? 

Yes we do. We are located in CHARLOTTE, NC. You can find all of our contact information through our contact link located on our homepage.